I recently received the following e-mail from Mozy concerning a change to their Mac product coming on Wednesday. Luckily it doesn’t affect me since I don’t use the discontinued features. This wasn’t totally unexpected as it brings it in line with the capabilities of the Windows version.
We recently announced the addition of MozyPro for Mac to the Mozy family. MozyPro for Mac builds upon MozyHome for Mac and offers additional business features, including Admin Console management, 24/7 phone support, and official support for network drives and Mac OS X Server.
As a result, MozyHome for Mac (version 1.2) will no longer support Mac OS X Server or network shares beginning Wednesday, December 10, 2008. If you are currently using the MozyHome service on Mac OS X Server, or if you require the ability to back up network shares, please choose from the following two options before Wednesday, December 10, 2008:
1. Disable auto-upgrade in the Options tab of the Configuration menu and continue to use the service with version 1.0 of the MozyHome for Mac software. You may also downgrade to version 1.0 if necessary. Please note that this is not a viable long-term option and should be used as a grace period to migrate to a longer-term solution.
2. Transition your MozyHome account to a MozyPro account. Along with the official ability to remotely and securely back up your Mac OS X Server with the Mozy service, you’ll also have access to improved performance and 24×7 phone support. Sign up today or call 1-877-669-9776 to speak with a knowledgeable sales agent.
If you have any questions regarding the upcoming change or your existing MozyHome account, please contact our support team at firstname.lastname@example.org.
The Mozy Team