Apple .Mac Support Articles

This article is obsolete. Broken external links have been removed.

Along with Apple’s announced enhancements to .Mac and it’s increased integration with the new iLife ’08 Apple as released a series of tech support articles for .Mac. Most of these tend to be general troubleshooting and are applicable to .Mac before as they are now. Here they are:

.Mac: “An inconsistency detected on .Mac for your Bookmarks” alert after syncing with an iPhone

.Mac: Tips for using Address Book Sharing – Most of these are just Apple telling you to watch what you do and when you do it. Like :”Turn off Address Book Sharing when you no longer need to have it on.” and “Avoid making changes while a sync is occurring…”

Mail, .Mac: Accessing your email account on different computers, keeping messages “in sync” – I agree with Apple’s first suggestion on this one, use IMAP if possible. This is a .Mac article but really it’s not dotMac that syncs messages, it only syncs accounts.

Troubleshooting iDisk sync issues – Based on my past .Mac experience this article will get a lot of hits. The most non-obvious item – You need free space of at least 20% of the iDisk size. If the iDisk is 1 GB then 1.1GB of free space is needed. Also some warning about certain characters in the password or file names.

Troubleshooting .Mac syncing issues – Basically links to various troubleshooting articles. If you need to go here set aside a block of time to work through everything

How to back up .Mac data – this tells you how to back up data that’s on .Mac (which is different than syncing).