This post is obsolete and screenshots have been removed.
I decided to remove the Button Manager drivers (Mac) for my Western Digital My Book 500GB drive. The button manager software is used to provide:
1. the capacity gauge that shows the drive space used
2. Safe shutdown (by pushing the drive button)
Since installing the My Book drivers I’ve had one case when my iMac just pin-wheeled when waking from sleep mode and I had to force a power off. I can’t say it was the cause but when there’s a problem the last change is usually the place to start. The “features” of the button manager don’t really provide any value to me so I decided to remove it.
The problem was I couldn’t find any information about how to remove. So I did some research and this worked for me.
I found two process in Activity Monitor that seemed to be the button manager: WD Button Manager and WDBMService. (click the thumbnail to see process info). There wasn’t anything in the startup processes for my user ID or in the library files in my user profile (and since this is hardware I didn’t really expect any).
I did find some promising files in the Library files for the system. In the Library folder right off the root of the system drive there’s a StartupItems folder and in that there’s a WDBMService folder which was obviously the button manager software. I dragged the WDBMService folder to my desktop to remove it from the StartupItems but still have it in case things go really bad. Then I rebooted.
After the reboot there wasn’t any trace of the WD Button Manager drivers and all seemed well. So I deleted the WDBMService folder from my desktop.
The WD My Book drive has given me a few other minor frustrations. First, under Windows the auto-off feature worked great. I turned off my Windows laptop and the My Book powers down. With my iMac the My Book goes into sleep mode but stays on. I suppose it could be a Mac issue, maybe the iMac continues to provide power to the FW800 port when the iMac is off.
While the drive itself is very quiet the drive spins so fast that when I put it on my wooden desk I could feel the vibration through the desk and there was a slight hum from the wood. There’s no “feet” or other padding on the drive so the case sits right on the desk. I put a empty slim CD case under the drive and it eliminated the vibration and humming.
I was trying to think of some hard drive or CD burner which was bundled with software that actually worked and was worth using. I couldn’t come up with any which I guess is why I’m not really upset about the software issues. I bought it strictly for the hardware specs and not the software or bells and whistles, expecting the software to be a waste. So based on my expectations I’m happy with the My Book and would buy another. Has anyone every bought an external drive (disk or optical) and been happy with the bundled software?